- Hand finished in Switzerland -
RETURN POLICY
Thank you for shopping with us at Poe Ori. We strive to provide you with high-quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we're here to help.
RETURNS
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unworn, in the same condition that you received it, and still have the original label attached. It must also be in the original packaging.
REFUNDS
You will be notified once we receive your item. We will immediately notify you on the status of your refund after inspecting the item. If your case is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
CONTACT US
If you have any questions on how to return your item to us, please contact us at support@poeori.com.
Poe Ori reserves the right to update or modify this policy at any time without prior notice.